Social Media plays a crucial role in connecting people and developing relationships, not only with key influencers and journalists covering your company’s sector, but also provides a great opportunity to establish customer service by gathering input, answering questions and listening to their feedback.
As you know Parker is actively engaging with customers through social media, however, you may not be aware that we have a program that makes it easy for your to share our posts and customize them to your needs through Parker Advocates. Another way we engage customers is through a community forum, which is naturally suited to improve customer support. Learn more about these two programs below.