A leader in telecommunications equipment was initially using over 50 different types of thermal gap filler pads, all with different conductivity/thicknesses/shape for different set-top cable boxes. Each set-top box has a different design depending on the end customer or country.
Often times, these set-top cable boxes contained three to four different sized thermal gap pads, each being manually installed, resulting in a high degree of quality issues and scrap. Because of this, the customer needed to hold large amounts of stock of these materials to meet flexibility and demand.
Set-top cable boxes contained three to four different sized thermal gap pads, each being manually installed, resulting in a high degree of quality issues and scrap.